Frequently Asked Questions

Everything you need to know about your next style upgrade.

What is your standard shipping timeframe?

We offer standard shipping across Canada and the USA, typically arriving within 3-7 business days. Priority shipping options are available at checkout for faster delivery.

How do I process a return or exchange?

You can return unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label and select your preferred refund method.

How do I ensure I'm ordering the correct size?

Each product page features a detailed sizing chart with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Are your materials sustainably sourced?

We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Sezzle and Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.